Proactive Outreach for Patient Engagement
Stay connected, build trust, and never miss a beat. At CRM, our tailored outbound call services help medical practices strengthen patient relationships and streamline operations. From appointment reminders and follow-up calls to satisfaction surveys, refill notifications, welcome calls, and payment reminders . We ensure consistent, thoughtful communication that boosts retention, compliance, and care outcomes.
Appointment Reminders
Missed appointments cost more than time, they affect your bottom line and patient care. CRM’s dedicated appointment reminder service helps reduce no-shows and keep your schedule on track. Our courteous team contacts patients ahead of time, confirms details, answers questions, and ensures they feel supported every step of the way. The result? Stronger relationships, improved attendance, and a more efficient practice.
Follow-Up Calls that Show You Care
Every patient deserves to feel cared for even after they leave your office.
Our Follow-Up Call Service helps you go the extra mile by maintaining ongoing communication with patients who need it most.
Whether they’re managing a chronic condition or recovering from a procedure, our compassionate team checks in to:
📋 Monitor progress
❓ Address post-visit concerns
💬 Answer lingering questions
This proactive approach not only strengthens trust but also supports better health outcomes because real care doesn’t end at checkout.
Patient Surveys That Drive Real Improvement
Your patients have valuable insights we help you listen.
Our Patient Survey Calls gather honest feedback on care quality, staff interaction, wait times, and overall experience.
By showing patients their opinions matter, you:
🔍 Identify opportunities to improve
💡 Discover what’s working
🤝 Build trust through open communication
Turn feedback into fuel for growth because better care starts with better listening.
Prescription Refill Calls That Keep Care on Track
Never miss a dose, never lose a patient’s trust.
Our Prescription Refill Reminder Service takes the burden off your staff by proactively reaching out to patients before they run out of essential medications.
We:
🕒 Remind patients on time
📞 Assist with refills and questions
✅ Confirm dosage and adherence
This thoughtful support improves compliance, reduces complications, and shows your patients you’re always one step ahead in their care.
New Patient Welcome Calls
First impressions matter especially in healthcare.
Our team personally welcomes every new patient with a warm, informative call that sets the tone for a lasting relationship.
We:
🩺 Introduce your practice with clarity and care
💬 Answer common questions up front
🌟 Ease first-visit anxiety with friendly support
This simple yet impactful touch builds trust, boosts retention, and shows patients they’ve made the right choice.
Boost Cashflow with Care
Timely payments are essential but chasing them shouldn’t be your team’s burden.
Our courteous payment reminder calls handle the follow-up for you, gently notifying patients of outstanding balances while answering any billing-related questions.
We help:
🕒 Improve on-time collections
💬 Reduce confusion with billing support
📉 Minimize the need for escalated collections
This service protects your revenue stream while preserving patient relationships through respectful and professional communication.